Frequently Asked Questions
Find answers to common questions about our wines and spirits
Do I need to be 21 to order?
Yes, by law, you must be at least 21 years of age to purchase alcohol. An adult signature and valid ID are required upon delivery.
Can you ship to my state?
Due to state regulations, we can only ship to specific states. Please check our shipping map at checkout to see if your location is eligible.
How should I store my wine after delivery?
We recommend storing your wine in a cool, dark place with a consistent temperature, preferably between 45°F and 65°F.
What happens if a bottle breaks during transit?
While we use specialized packaging, accidents happen. If you receive a damaged bottle, please contact us within 48 hours for a replacement or refund.
Can I track my order?
Yes, once your order is processed and picked up by the carrier, you will receive a tracking number via email.
Do you offer bulk discounts for events?
We offer competitive pricing for large orders and events. Please contact our concierge team for a custom quote.